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"The reason I am writing you is that I would like to tell
you how much I appreciate the quick response and professional 'can
do' attitude of Mr. J, who has been our contact with your company
both times. This latest crisis happened at a time when my husband
was out of town on business, and I had no one to help me with the
problems. Mr. J remembered working with us, called me back right
away, and within a very short time had a plumber there, the leak
stopped and the pipes repaired. He is working with USAA to make
arrangements to repair the other damages caused by the leak, which
I know will take a little longer. I just wanted to tell you how
much I appreciate knowing that I can count on the good service
provided by Mr. J and your company.
We have had an unusual number of problems with our home since
we purchased it in August, we humorously refer to it as our
"money pit", and we had other people work on it when we
first moved in who were not only dishonest , but did not do a good
job. It is refreshing to know that there are still businesses that
take pride in their workmanship in this day and age, and Mr. J is
an employee you can be proud to have represent your company."
- Tricia D.
"Thank you so much for the great job you did when I needed
help the day my water heater ruptured. Mr. T gave me your phone
number and I feel very lucky he told me to call Joe Souza at Advanced Restoration Solutions
Restoration.
Thanks again for making my 'Traumatic' situation an easy
experience." - Pat H.
"My wife Betty and I are delighted that our misfortune
with the flooding is almost history. We are especially pleased
with the treatment, respect, and expedient job you performed in
restoring our house to normal. He is as professional, congenial,
and fair as anyone I have ever known. He has earned praise for
Advanced Restoration Solutions and himself personally for his attention to even the
smallest details and coordinating so many subcontractors to solve
all problems. I extend equal praise to you too for being so nice
to work with. You and Mr. J made it so much easier for us to cope
with our misfortune." - Robert F.
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